Please run the following checklist items on a student workstation to ensure your students can access BrightFish Learning.

Step 1: Make sure you are running the latest version of your browser. We officially support the following browsers:


• 
Chrome (latest) – recommended browser

• Microsoft Edge (latest). Please note that Internet Explorer 11 or below is NOT supported.

• Safari 13 (latest)

• FireFox (latest)

• Silk browser for Amazon Fire HD

JavaScript and Cookies ARE required.

Flash IS NOT required. Java IS NOT required.

The minimum resolution for your computer screen should be 1024 x 768 (landscape mode for tablets).

To see what browser and version you are using on your device, launch the browser and click here: https://www.whatismybrowser.com/

You will see a message similar to the sample shown below.

Step 2: Test your website speed. Your download speed should be at least 10Mbps for optimal performance.

Click here to open the test in a new window

If the speed test fails, the website may be blocked by a firewall. If this is the case, try running the speed test from Google:

Click here to open the alternative test site from Google in a new window


Step 3: Ensure your school can access multimedia files. Can you play the video below? Your firewall or computer must be able to access vimeo.com and brightfishreading.com for this to work.

 

From Vimeo:

 

From brightfishreading.com


Step 4: Can you hear the following sound? Your firewall or computer must be able to access https://*.brightfishlearning.com for this to work.


Step 5: Can you see the Google Chart below? Your firewall or computer must be able to access google.com/jsapi/* for this to work.


Step 6: Can you see the following image of a bowl?

BrightFish Bowl


Step 7: Can you see the Chat widget? This is required for access to our Support staff for teachers and administrators. Your firewall or computer must be able to access *.tawk.to for this to work.

Step 8: Can you see the "Hello, World!" message?

https://static.brightfishreading.com/vendor/test.txt