1. toll-free phone: 855-912-3474, option 2
2. email – support@brightfishlearning.com
3. live chat – from your teacher dashboard
https://*.brightfishlearning.com
https://*.tawk.to (for integrated teacher chat support)
https://google.com/jsapi/* and (only required for teacher reports)
https://www.gstatic.com (Google static content cache)
https://google.com/recaptcha/* (Google SPAM control)
https://*.smartlook.com (for remote student monitoring of issues by BrightFish Support)
HTTPS supported login
No student names/identification in email notifications
player.vimeo.com/*
*.vimeocdn.com/*
av.vimeo.com/crossdomain.xml
To test your firewall settings, this URL should be accessible on student workstations:
Chrome (latest) – recommended browser
Microsoft Edge supported (IE 11 or below NOT supported)
Safari (latest) supported
FireFox (latest) supported
Silk browser for Amazon Fire HD supported
Touchscreen supported on all activities
iPad v6+; iPad mini v5+; iPad Pro v3+; iPad Air v3+. iOS version 14+
Chromebooks (minimum resolution 1366×768)
Any desktop computer (minimum resolution 1024×768)
Headphones highly recommended